Technical Advisor at Puratos - JOB-SCHOLARSHIP TURF

 

Location: Nigeria

I .- MISSION
We believe that people will attach more and more importance to the quality of their food and search for diversity & new experiences. We believe that our diverse customers will require adjusted products & services. A key element for success is the technical support that is requested both internally and by our customers. Our innovation centres are the place where our technical teams create a great
customer experience.

The Technical Advisors’ mission is to deliver frequent, state of the art, technical service & expertise. They inspire customers with differentiating finished goods, based on latest global & local trends while using our focus product range.
In close collaboration with the business development teams, they maintain existing & grow new business at different types of customers through high end
technical support and commercial contacts.

II.- KEY TASKS

Delight customers:
- Give demonstrations with Puratos products, finished goods and concepts in order
to create close relationship with the customers
- Organize and/or give training sessions
- Participate and/or manage seminars & events in conjunction with Sales,
Marketing and R&D. (TT,IPS,CID…)
- Trouble shooting at customers to support them in solving issues in their daily
production in a timely manner
Develop inspirational finished goods and concepts
- Actively look for customer needs and market trends and translates these into
inspirational products
- Create finished goods, recipes and concepts in close collaboration with the
business development teams
- Share recipes with customers and colleagues through multiple communication
media

 

Business development activities
- Promote the focus products according to the Puratos Product Strategy
- Maintain existing business and develop new business by identifying opportunities
and threats at customers
- Positively influence purchase orders from customers by great product
demonstrations and highlighting our high quality differentiating product range
- Contribute to marketing events

Build and share knowledge and experience
- Help colleagues and customers build technical knowledge on Puratos products, technologies and solutions etc.

III.- COMPETENCIES / PROFILE
- Secondary education in Bakery/Pastry
- Hands-on experience in the Bakery/Patisserie/Chocolate sector
- Language skills: local language and English
- Computer skills and ability to use professional tools (CRM,…)
- Good knowledge on ingredients, process & equipment and finished goods
- Willing to share knowledge with colleagues and customers
- Ability to translate creative concepts into inspirational finished goods and concepts
- Strong communicator, able to inspire customers
- Interdependent team player: respect others, helpful, open minded, modest and integer
- Proven planning and organization skills with good attention to detail
- Consulting and selling skills
- Ability to find solutions to complex problems
- Flexibility to travel
- Strong communication skills (be a good communicator, has a good didactive approach and a good speaker).
- Flexible personality and attitude : open-minded, honest, social, respect, team player.
- Independent with a commercial approach (in order to tailor make his/her program to the needs of the customers).

Application Deadline: Not Specified

To apply, Click here