Consulting – Cloud Service Specialist at Deloitte - JOB-SCHOLARSHIP TURF

   Consulting – Cloud Service Specialist at Deloitte

Location: Lagos,

Company Description

Deloitte is the largest private professional services network in the world. Every day, approximately 312,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

Job Description

Are you looking to make an immediate impact where you can help our clients solve their cloud business challenges while advancing your career?  Deloitte is offering an opportunity for you to be a crucial member of a dynamic team working on cloud design, migration, integration, adoption, and support.

Work you’ll do

      Be a part of multidisciplinary and diverse team in a client facing role. Working closely with        other cloud experts and vendors to meet SLAs, monitor services, track performance,                minimize outages and resolve issues quickly and effectively.

 

Responsibilities include:

• Supporting applications on GCP, Azure, AWS, and hybrid cloud environments.
• Provide timely support to internal and external customers.
• Prepare documentation, reports and provide recommendations for improving process standards.
• Provide support to customers on escalations.
• Responding to open trouble tickets quickly according to priority and escalating issues as necessary.
• Monitor and maintain multiple GCP, Azure or AWS solutions to meet client requirements.
• Integrate with non-cloud technologies and third-party vendor products/services.
• Plan and develop support processes that adhere to ITIL best practices.
• Communicate effectively through strong written and oral communication skills for technical and non-technical audiences.

 

Qualifications

·         Possess a Bachelor’s degree (B.Sc., B.A., B.Eng./B.Tech., etc.) or Higher National                   Diploma (HND) in Science, Technology, Engineering, or any related discipline with a                 minimum of Second Class Upper / Upper Credit division

·         Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or                          acceptable equivalent examination, including Mathematics and English Language in                one sitting only

·         4+ years of experience in IT service delivery

·         2+ years of experience in a cloud environment.

·         Cloud Certifications desired

Deadline: Not specified

To apply, click here